Order Changes

• Adjustments to your order (such as address, cancelations) must be made within 30 minutes of placing your order
• After 30 minutes have passed, we cannot guarantee that your request can be accommodated as we try to ensure that orders are fulfilled as soon as possible.  If 30 minutes have passed, please email us via our contact form (hello@molarbear.co.uk) and we will do our best to assist you on a case-by-case basis.

Shipping

• All orders are shipped within 1 working day after orders are placed
• Orders placed on Friday afternoons or on weekends will most likely be shipped on the Monday morning
• You will receive an email as soon as your order has been shipped to let you know that your order is on its way to you
• If you have not received an email to let you know that your order has been shipped within 3 days of making the order, please email us via our contact form (hello@molarbear.co.uk)

Shipping Methods

• All orders are sent by Royal Mail which can usually take between 2-3 working days for delivery
• Shipping to the UK (mainland & Northern Ireland - excluding Channel Islands) is £2.50
• We offer free shipping to customers who order more than one item
• We hope very soon to be able to ship to mainland Europe however if you do live here, please email us via the contact form (hello@molarbear.co.uk) and we can see what we can do on a case-by-case basis
• At the moment we are unable to ship to Rest of World however we hope to be able to do so very soon as we grow